Service Description
TropiGrow is a Caribbean-born climate-smart horticulture intelligence platform that may include managed smart garden pilots, Solar Garden Kit planning, sensor monitoring, irrigation workflows, device status features, Plant Doctor guidance, research collaboration, partner pathways, support pages, and future DIY smart garden kit readiness.
User Responsibilities
- Provide accurate account, contact, site, installation, plant, and support information.
- Use TropiGrow services lawfully and safely, including any device, sensor, watering, image upload, or support contribution features.
- Follow installation, maintenance, safety, electrical, water, and access instructions provided for a pilot or deployment.
- Maintain access to your site, water source, internet connectivity, power source, Telegram account, device permissions, and other dependencies needed for service operation.
- Do not misuse, reverse engineer, bypass security, interfere with devices, upload harmful material, or use TropiGrow for unlawful activity.
Installation and Access Responsibilities
Users are responsible for confirming site suitability, safe physical access, water availability, power or solar conditions, permission to install, maintenance access, and compliance with property, landlord, community, workplace, safety, and local requirements. Hardware and pilot availability may change based on validation, sourcing, site conditions, support capacity, and regulatory or safety review.
Operational Data and Data Use Permission
Some operational data collection is required for TropiGrow to monitor, maintain, troubleshoot, secure, and improve the system. Operational data may include account, site, sensor, irrigation, device, Plant Doctor, support, payment metadata, analytics, and service logs.
You permit TropiGrow, where lawful, to use anonymized, aggregated, or derived non-identifiable data for product improvement, research, analytics, reports, dashboards, and commercial intelligence products. TropiGrow should not sell personally identifiable customer data.
Optional Consent and Research Participation
Optional research participation is not automatic. TropiGrow may ask for separate consent or written terms for identifiable research participation, camera/image research use, public recognition, sponsored trials, third-party research access, identifiable data sharing, co-authorship or acknowledgement, and use of site-specific pilot materials.
Users should be able to decline optional research participation, public recognition, identifiable data sharing, sponsored trials, and AI-camera research use without losing access to the core service, unless a specific pilot programme requires different written terms.
Plant, Crop, and Diagnostic Disclaimers
- TropiGrow does not guarantee crop yield, plant survival, harvest quality, pest prevention, disease prevention, water savings, revenue, or business outcomes.
- TropiGrow does not guarantee pest or disease diagnosis. Plant Doctor guidance is advisory and may be incomplete, inaccurate, delayed, or unavailable.
- Users should use judgment and seek qualified agricultural, pest-control, veterinary, food-safety, electrical, irrigation, or legal advice where needed.
Support Contributions
Support contributions help TropiGrow development and launch preparation. They are not investments, securities, equity purchases, loans, revenue-share rights, product preorders, deposits, guarantees of future delivery, or guarantees of access to hardware, pilots, revenue, profit, ownership, or returns.
Service Changes, Termination, and Availability
TropiGrow may change, suspend, limit, replace, or discontinue features, plans, hardware paths, pilot availability, support routes, pricing displays, data workflows, research programmes, or third-party integrations. TropiGrow may terminate or restrict access for misuse, security risk, non-payment where applicable, unlawful activity, unsafe conditions, breach of terms, or programme closure.
Limitation of Liability
To the fullest extent permitted by law, TropiGrow, Paraibis, and their operators, partners, service providers, and contributors are not liable for indirect, incidental, special, consequential, exemplary, lost-profit, crop-loss, data-loss, device-failure, water-damage, pest, disease, business interruption, or similar damages arising from use of the service. Any liability that cannot be excluded is limited to the amount permitted by applicable law and the specific written agreement, if any.
Contact Information
Questions about these terms, pilot access, support contributions, privacy, data use, or research participation may be sent to [email protected].